Shipping policy

Welcome to Jeevan Butti. We are committed to delivering your orders safely and on time across India.

Order Processing

  • Orders are usually processed within 24–48 hours after confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next working day.
  • Prepaid orders are prioritized for faster processing.

Shipping Coverage

We provide Pan India shipping service across most pin codes in India.

Estimated Delivery Time

Delivery timelines may vary based on location:

  • Metro Cities: 3–5 business days
  • Other Cities & Towns: 4–7 business days
  • Remote Areas: 5–10 business days

Delivery times are estimates and may vary due to courier or weather conditions.

Shipping Charges

  • Free shipping may be available on selected offers or minimum order values.
  • Any applicable shipping charges will be shown during checkout.

Order Tracking

Once your order is shipped, you will receive:

  • Tracking ID
  • Courier partner details
  • Shipment updates via SMS/email

Cash On Delivery (COD)

COD service may be available for eligible locations.

Additional COD charges may apply in some areas.

Delayed or Failed Deliveries

Delivery delays may occur due to:

  • Incorrect address or phone number
  • Natural events or weather conditions
  • Courier partner operational delays

If delivery fails due to incorrect customer information, re-shipping charges may apply.

Damaged Package

If you receive a damaged package:

  • Do not use the product
  • Record an unboxing video
  • Contact us within 48 hours of delivery

We will assist with replacement or support after verification.