Terms of service

Terms & Conditions

Welcome to Jeevan Butti. By accessing or using our website, you agree to comply with the following Terms & Conditions. Please read them carefully before using our services.

1. General

By using this website, you confirm that:

  • You are at least 18 years old or using the website under parental supervision.
  • The information provided by you is accurate and complete.
  • You will not use the website for any unlawful activity.

2. Products & Services

Our products are Ayurvedic wellness products intended for external use only.

Product results may vary from person to person depending on body type, usage, and health conditions.

The information provided on this website is for general wellness purposes and should not be considered medical advice.

3. Pricing & Payments

  • All prices listed on the website are in INR.
  • We reserve the right to change prices without prior notice.
  • Orders will be processed only after successful payment confirmation for prepaid orders.
  • Cash on Delivery (COD) may be available in selected locations.

4. Shipping & Delivery

We aim to process and dispatch orders as quickly as possible.

Delivery timelines may vary depending on:

  • Customer location
  • Courier availability
  • Weather or unforeseen circumstances

We are not responsible for delays caused by courier partners.

5. Cancellation Policy

Orders can be cancelled before shipment.

Once the order has been shipped, cancellation requests may not be accepted.

6. Return & Refund

Please refer to our Refund & Return Policy for detailed information regarding replacements, refunds, and return eligibility.

7. Intellectual Property

All content on this website including:

  • Logos
  • Product images
  • Graphics
  • Text
  • Videos
  • Branding materials

are the property of Jeevan Butti and may not be copied or used without permission.

8. Limitation of Liability

We are not liable for:

  • Allergic reactions caused by ingredients
  • Misuse of products
  • Indirect or incidental damages
  • Incorrect use against instructions

Customers are advised to perform a patch test before use.

9. Privacy

Your personal information is handled securely and used only for order processing, communication, and customer support.

We do not sell or share customer data with unauthorized third parties.

10. Changes To Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

Continued use of the website after changes implies acceptance of the updated terms.